Dedicated to Customer Care
Phillips Diversified Manufacturing, Inc. (PDM), incorporated as a contract manufacturer in 1992 established in Clay County in the foothills of the Appalachian Mountains in the “City of Hope”. Manchester was a lively little town from the very beginning, which by all accounts, seems to have been in the early 1790s when the area’s first commercial salt-making operation started up on the banks of Goose Creek at the mouth of present-day in East Manchester. Today Clay County is part of the SBDC Hub and Federal Promise zone offering businesses incentives to help provide opportunities to the local people.
Since the start of Phillips production in 1994, PDM has provided satisfied customers with excellence in customer care and services. PDM through the years has expanded manufacturing floor to four plant locations creating jobs and opportunity to the good people of London, Manchester and Annville. PDM formulated a vision around improving productivity, processes, cost savings and custom care to every customer. PDM’s focus is on the building of long-term relationships with each and every customer by becoming their seamless manufacturing partner. Phillips ensures each long-term partner a dedicated internal team that will help develop reasonable short-term objectives and also the long-term ideal environment. PDM utilizes proven management tools, continuous improvement programs and every local training program available for employees to ensure satisfaction to every customer and their short-term and long-term needs.
Phillips Diversified Manufacturing, Inc. (PDM), twenty-year history of growth and profitability is supported by a broad and diverse customer base from Fortune 1000 companies, start-ups to innovative companies. The company offers on the front-end of the supply chain value-added services from engineering manufacturability, plastic injection molding and sub-assemblies, metal fabrication and sub-assemblies to wet paint and powder coating. PDM also offers OEM/OD product end-of-life services in remanufacturing and reverse logistics which includes; warehousing and consignment of inventory, product dismantling, salvage and shipping to recyclers, direct to customer product distribution, refurbishment, repair and test. PDM strives to achieve what is needed from a supplier, fulfilling customer requirements both on the front-end and aftermarket side of the business. PDM offers customer’s flexibility so needs and requirements are met, striving towards shortening lead times, reduced errors, and improve quality every step of the way. PDM is comprised of long-term business relationships, a strong caring leadership team, experienced staff and “can do” attitude.
“Phillips Diversified Manufacturing Inc. has enjoyed a history of rapid growth in both sales and physical expansions as a direct result of a dedicated staff and a great diverse customer base. PDMs dedication to quality is our greatest asset.”
Clyde Phillips, Chairman & CEO